Last Updated: May 25, 2026
These Terms of Service ("Terms") constitute a legally binding agreement between SponsorCamp ("Company," "we," "us," or "our") and the entity or organization identifying itself as the customer ("Customer," "you," or "your") in an applicable platform subscription selection or executed Order Form. These Terms govern your access to and use of the SponsorCamp software-as-a-service platform, mobile documentation applications, and related technical services (collectively, the "Services").
By executing an Order Form that references these Terms, or by accessing or using the Services, you represent that you have read, understood, and agree to be bound by these Terms. If you are entering into these Terms on behalf of a company, non-profit, or other legal entity, you represent that you have the legal authority to bind such entity to these conditions.
Subject to Customer’s continuous compliance with the terms and conditions set forth herein and the timely payment of all applicable fees, Company hereby grants to Customer a limited, non-exclusive, non-transferable, revocable right to access and use the Services during the applicable Term. This use must align strictly with the documentation provided by Company and be solely for Customer's internal business operations.
The Services are granted subject to the volume, user seat counts, data metrics, token utilization, or storage thresholds selected during account setup or defined in an applicable Order Form (the "Licensed Volume"). If Customer exceeds its designated Licensed Volume, Company reserves the right to bill for such excess usage at its standard overage rates or require a subscription tier adjustment.
Customer may permit its employees, independent contractors, and agents to access the platform as "Authorized Users." Customer remains fully responsible and liable for all acts, omissions, data configurations, and platform interactions conducted by any Authorized User or anyone accessing the platform via Customer's credentials.
Company may make the Services available to Customer on a "pilot," "proof-of-concept," or "trial" basis (a "Pilot Evaluation") as designated during setup or in an Order Form.
Company will provide technical support to Customer in accordance with its standard operational support policies or as otherwise explicitly specified in an applicable Order Form. Prior to initiating an official support escalation request to Company, Customer’s own internal personnel responsible for information technology or account administration must first attempt to investigate and resolve the issue. Customer agrees to cooperate reasonably with Company support staff to provide data logs, screenshots, or context necessary to isolate and remedy platform errors.
Customer shall pay Company all subscription and usage fees ("Fees") set forth during platform checkout or in an applicable Order Form. All payments must be made in U.S. Dollars via secure payment methods integrated with the platform (e.g., Stripe) or via invoicing terms if explicitly authorized.
If Customer fails to make any payment when due, late charges will accrue at a rate of 1.5% per month or the maximum rate permitted by applicable law, whichever is lower. In addition to compounding interest charges, Company reserves the right to suspend Customer's access to the Services until all past-due balances, including collection expenses, are paid in full. Customer shall remain liable for all subscription fees during any period of suspension due to non-payment.
Fees are exclusive of all applicable sales, use, value-added, withholding, or excise taxes imposed by local, state, or federal governmental bodies. Customer is solely responsible for paying all taxes associated with its purchases hereunder, excluding taxes based strictly on Company’s net income.
As between the parties, Company retains exclusive ownership of all right, title, and interest in and to the Services. This includes all proprietary source code, algorithmic logic, brand architecture, asset valuation tools, workflows, visual interface elements, and any modifications, updates, or derivatives engineered by Company. No intellectual property rights are transferred to Customer except the explicit, limited right of use defined in Section 1.
Customer retains all right, title, and interest in and to any text, configuration parameters, inventory logs, and media files uploaded or transmitted to the Services by Customer or its Authorized Users ("Customer Data"). Customer hereby grants to Company a worldwide, royalty-free, non-exclusive license to host, copy, process, transmit, and display Customer Data solely for the purpose of providing, maintaining, securing, and optimizing the Services for Customer.
If Customer or its Authorized Users provide Company with any suggestions, enhancement requests, recommendations, or other feedback relating to the platform's features or operation ("Feedback"), Company shall possess an unrestricted, perpetual, irrevocable, royalty-free license to use, incorporate, and commercialize such Feedback without obligation or compensation.
The Services incorporate media capture functionality designed to document fulfillment metrics (the pictures or confirmation workflows).
Customer shall not, and shall not permit any third party or Authorized User to:
These Terms commence on the date Customer first registers an account or executes an Order Form and continue for the initial subscription term specified therein. Subscriptions automatically renew for successive terms of equal duration unless either party provides written notice of non-renewal prior to the end of the current term.
Either party may terminate these Terms for cause: (i) upon thirty (30) days' written notice to the other party of a material breach if such breach remains uncured at the expiration of the notice period; or (ii) immediately if the other party becomes the subject of a petition in bankruptcy or any other proceeding relating to insolvency or liquidation. Company may terminate these Terms immediately if Customer violates the restrictions outlined in Section 7 or fails to resolve a fee delinquency within ten (10) business days.
Upon termination or expiration of these Terms, Customer's right to access the Services ceases immediately. It is Customer’s sole responsibility to export and retain any Customer Data prior to termination. Following a reasonable wind-down period, Company may permanently delete Customer Data in the ordinary course of business.
EXCEPT AS EXPRESSLY PROVIDED HEREIN, THE SERVICES ARE DELIVERED SOLELY ON AN "AS IS" AND "AS AVAILABLE" BASIS. COMPANY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR OPERATIONAL PURPOSE, TITLE, AND NON-INFRINGEMENT. COMPANY DOES NOT WARRANT THAT THE SERVICES WILL BE ENTIRELY UNINTERRUPTED, SECURE, TIMELY, OR FREE OF ERRORS or MALWARE.
THE INVENTORY METRICS, PRICING BENCHMARKS, AND ASSET VALUATION MODELS GENERATED BY THE SERVICES ARE AUTOMATED ESTIMATION AND MANAGEMENT ASSISTANCE TOOLS ONLY. COMPANY DOES NOT GUARANTEE MARKET CONVERSIONS, ACTUAL SPONSOR RETENTION, ACCURACY OF FINANCIAL EVALUATIONS, OR SPECIFIC MONETARY OUTCOMES FOR THE CUSTOMER.
ADDITIONALLY, THE SERVICES MAY FEATURE ARTIFICIAL INTELLIGENCE CONVERSATIONAL SYSTEMS, AUTOMATED CUSTOMER SERVICE WORKFLOWS, OR VIRTUAL ASSISTANCE FEATURES (COLLECTIVELY, "AI AGENTS"). YOU ACKNOWLEDGE AND AGREE THAT AI AGENTS ARE POWERED BY AUTOMATED ALGORITHMIC PROCESSING FRAMEWORKS THAT CAN OCCASIONALLY GENERATE INCORRECT, INCOMPLETE, MISLEADING, OR ENTIRELY INACCURATE OUTPUTS ("HALLUCINATIONS"). COMPANY DOES NOT GUARANTEE THE FACTUAL ACCURACY, RELIABILITY, OR CORRECTNESS OF ANY INFORMATION, RECOMMENDATIONS, OR DATA TRANSMITTED BY AI AGENTS. CUSTOMER AND ITS AUTHORIZED USERS ARE SOLELY RESPONSIBLE FOR INDEPENDENTLY VERIFYING AND AUDITING ANY OUTPUT PRODUCED BY AI AGENTS BEFORE RELYING UPON IT FOR OPERATIONAL, LEGAL, STRATEGIC, OR FINANCIAL DECISION-MAKING.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF REVENUES, LOST PROFITS, LOSS OF GOODWILL, SYSTEM DOWNTIME, OR DATA ERASURE, REGARDLESS OF THE LEGAL THEORY ADVANCED.
COMPANY’S AGGREGATE TOTAL LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE USE OF THE SERVICES SHALL NOT EXCEED THE TOTAL FEES ACTUALLY PAID BY CUSTOMER TO COMPANY IN THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY.
Customer agrees to defend, indemnify, and hold harmless Company, its affiliates, directors, officers, employees, and agents from and against any and all third-party claims, regulatory demands, damages, liabilities, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to: (i) Customer Data or verification media uploaded to the Services; (ii) any breach of these Terms or acceptable use restrictions by Customer or its Authorized Users; or (iii) any commercial, contractual, or financial disputes occurring between Customer and external third-party sponsors or corporate partners.
These Terms, along with any legal action, dispute, or controversy arising out of or in connection with the Services, shall be governed by, construed, and enforced exclusively in accordance with the laws of the State of Indiana, United States, without regard to its conflict of law principles.
The parties explicitly agree that any legal suit, action, or judicial proceeding arising under these Terms shall be instituted exclusively in the state or federal courts located in the State of Indiana. Both parties hereby formally submit to the personal and exclusive jurisdiction of such courts and waive any objections regarding inconvenient forums.
For formal legal notices, support requests, or operational inquiries regarding these Terms, please contact our administration at: contact@sponsorcamp.com